Frequently Asked Question

What should I do if the customer went straight to the store without prior notice from Online team?
Last Updated 7 years ago

You contact JP/Crystal/Rose May from Monday to Saturday on local 158/160 or 09176229764 (customer service hotline). Working hours 8:00 am to 7:00 PM (weekdays) and 8:00 am to 5:00 PM (Saturday).

  • The importance of prior notice to the branch is to inform them regarding any price level used and return merchandise destination.

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